Operations that never phone it in
SLA-backed run of what we built or what you inherited.
What we do here.
Someone has to answer the pager at 3am. When that person cares about the system everything downstream gets easier. We run production for teams that need senior operators on the rotation whether we built the system or inherited it from someone else.
Every capability that ships behind a senior owner.
Cloud Infrastructure Management
We run your AWS Azure or GCP footprint day to day. Cost tuning patching backups IAM hygiene and Terraform state stay in our lane so your team ships product.
DevOps Managed Services
Owning the pipeline end to end so releases stop being a Friday problem. CI CD artifact stores secrets and environment parity handled by people who page themselves not you.
Application Support & Maintenance
L2 and L3 support for the apps you already run. Bug triage minor enhancements dependency upgrades and the boring library CVE patches nobody wants to schedule.
Database Administration
Postgres MySQL SQL Server Oracle Mongo. Backups you have actually restored replication that fails over cleanly and query plans read by someone who has seen a bad one.
24x7 Monitoring & Incident Management
Follow-the-sun NOC on Datadog Grafana or CloudWatch. Alerts routed through PagerDuty with real runbooks and every SEV1 gets a written postmortem within five business days.
Performance Optimization
Find the slow thing fix the slow thing prove it with a graph. APM profiling database plan review cache placement and load tests that reflect actual traffic shapes.
SLA-Based Support
Contracted response and resolution windows by severity backed by credits when we miss. Monthly reports show every ticket MTTR and the SLA math without spin.
A four-step delivery method.
Onboard
We inherit the system properly. Runbooks read dashboards walked through on-call shadowed.
Stabilize
First 90 days: fix the top 10 sources of pager fatigue. Alert hygiene capacity cost.
Improve
Quarterly reliability targets and cost targets. Post-incident reviews with real changes.
Report
Monthly service review. What broke what got better what we're focused on next.
What clients measure.
- 99.95% uptime SLA, measured against real user requests
- Median time-to-recovery under 15 minutes
- Cost trending down quarter over quarter
- Alert-to-incident ratio under 3:1 within 90 days
- Follow-the-sun coverage across three time zones
The tools we reach for first.
Compose several into a program.
Digital Transformation
Modernizing what runs the business without freezing what pays the bills.
Cloud & DevOps
Infra you can reason about at 3am priced against what you actually use.
Artificial Intelligence
RAG grounded in your data. Evaluations that catch regressions. Guardrails that hold.
Let's talk
Book your free consultation with an AUERON engineer
One senior engineer will respond within one business day.
Prefer email? hello@aueron.in