API Development & Integration

Designs builds and integrates APIs so that internal systems partner platforms and customer applications can exchange data reliably under the contracts and rate profiles they were promised.

Everything included under this practice line.

01

API design: REST GraphQL gRPC and event-driven contracts chosen against the actual consumer and traffic profile

02

OpenAPI and AsyncAPI specifications kept as the source of truth with client SDKs generated from them

03

Authentication patterns: OAuth 2.0 API keys mTLS and JWT validation against corporate identity providers

04

Rate limiting quotas and abuse protection at the gateway rather than scattered through service code

05

Third-party integration: Salesforce SAP NetSuite HubSpot payment providers and shipping carriers

06

Legacy system integration through adapter services when direct API access is not available

07

API observability: latency and error budgets per endpoint consumer-level metrics and deprecation signaling

08

Developer portal and documentation so consumers can integrate without a support ticket for every question

The stack we reach for.

OpenAPIGraphQLgRPCKongApigeeMuleSoftPostmanKafkaZapierBackstage

What the business gets, measured.

  • Faster partner and customer integrations because the contract is documented and stable
  • Fewer production incidents from consumers hitting undocumented behavior
  • Lower cost to deprecate old versions once consumer-level metrics show who still calls them
  • Reduced integration project cost because adapters and gateways are reused across systems
  • Support load reduced by self-service developer documentation

The specialists behind this practice line.

Integration engineers and an API architect design the contracts and gateway policy working with platform engineers to run the gateway and identity layer. A developer experience specialist owns the portal and SDK generation so consumers can move without a human in the loop.

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